As part of our commitment to offering an excellent customer experience and to innovation, you can now get help from Nauta, a virtual assistant to answer your questions on our websites.

This chatbot, in addition to giving instant answers, can provide relevant links with additional information and alternative solutions to contact the company through other channels, in case your questions aren't answered. This way, you can enjoy an even more streamlined and personalised experience.

Nauta is available non-stop 24 hours a day, 365 days a year on your customer area and our whatsapp channel, to answer questions about products, services and processes; help searching for information on policies, or locating doctors and health centres. It even continues the chat if you browse to another page!

What are you waiting for?

Ask it your first question now!